Call Center Team Supervisor (17)
Başvur

Arçelik A.Ş.

QUALIFICATIONS
  • Bachelor's Degree,
  • Preferably, experience in Call Center and team management,
  • Preferably, experience in telemarketing and/or telesales,
  • Knowledge of central and detailed processes of Call Center,
  • Good verbal and written skills in English,
  • Following sectorial changes and developments related to Call Center,
  • Knowledge of Call Center technologies and systematics,
  • Experienced in customer relations, complaint management and customer satisfaction systematics,
  • Thinking broadly about business,
  • Understanding needs of the market and customer,
  • Having desire to do outstanding jobs,
  • Recognizing and understanding emotions of other people,
  • Listening different perspectives and showing flexibility,
  • Building collaboration,
  • Clear in communicating thoughts and ideas.
Position is located in Çayırova. JOB DESCRIPTION Arçelik Group is looking for a Team Supervisor - Call Center  who will work for Customer Services Directorate.
  • Ensuring application of pre and post sale activities planned for customer satisfaction and loyalty,
  • Carrying out recruitment process planned by call center and team leader,
  • Assessing and following up training needs of the team and planning in order to satisfy them,
  • Supporting, directing and motivating the team in line with company goals,
  • Following up, evaluating and taking the necessary steps to improve team's momentary, daily, monthly and annual performance at both individual and group level,
  • Taking part as project responsible.
Arçelik Group
An Equal Opportunity Employer
Tarih
: 4 gün önce
Şehir
: İstanbul(Asya)
Pozisyon
: Call Center
Sektör
: Ev Eşyaları
Seviye
: Uzman
Çalışma Şekli
: Tam Zamanlı
Kaynak
: Kariyer.net

Etiketler

İstanbul(Asya) Call Center iş ilanı

Ev Eşyaları sektöründe faaliyet gösteren Arçelik A.Ş. firması için Tam Zamanlı çalışacak Lisans veya Master veya Doktora mezunu İstanbul(Asya) şehrinde ikamet edebilecek Call Center aranıyor!

Yeni Bir İş İlanı Ara